FAQs

**Frequently Asked Questions**

Welcome to Dream's Waterslides FAQs page! We've compiled the questions our valued customers ask most frequently. You asked, and we're here with the answers.

**Q: Does Dream's Waterslides offer any other services?**
A: Absolutely! At Dream's Waterslides, we're always on the lookout for new ways to enhance your experience. We're actively seeking customer favorites to bring you even more services. Don't hesitate to get in touch with your suggestions.

**Q: What is your cancellation policy?**
A: We understand that plans can change. If you need to cancel, please let us know at least 24 hours before your scheduled drop-off to avoid any inconvenience.

**Q: What are the payment options?**
A: We offer the convenience of both cash and card payments. Typically, a non-refundable deposit is required online, with the remaining balance settled in person. For those who prefer to pay in cash on-site, rest assured you'll receive a receipt for your records.

**Q: How often are our slides and bouncers cleaned?**
A: Your safety is our top priority. That's why our waterslides are guaranteed germ-free! After every rental, Dream's Waterslides undergoes a thorough disinfection process, followed by a meticulous pressure wash to ensure a clean and enjoyable experience for all.